Comment contacter l’assistance de QZone ?

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  • How to reach out to QZone support to report an issue?
  • Do you want to contact QZone support by mail?
  • Do you wish to make a complaint?

Various ways to get in touch with QZone are available on this dedicated page.

All about QZone 

Connecting with QZone

QZone, a Chinese social networking website launched in 2005 by Tencent, has quickly established itself as one of the most popular social networking sites in China, now with over 700 million active users.

Established in Switzerland since 2012, with the opening of an office in Zurich, QZone has expanded its operations in the country over the years, now attracting over 100,000 users.

The features offered by QZone in Switzerland are similar to those offered in other countries, including the creation of personalized profiles, posting statuses, photos, and videos, as well as instant messaging for real-time communication with friends and family.

QZone in Switzerland: a fun and community social network

Additionally, QZone offers a variety of online games to users, thus promoting shared gaming experiences with their friends. Groups and communities are also present, allowing users to join circles with similar interests.

The diverse clientele of QZone in Switzerland includes Chinese residents in the country, Swiss of Chinese origin, as well as people interested in Chinese culture.

In fact, Chinese residents in Switzerland use QZone as a means to stay in touch with their friends and family in China. Swiss of Chinese origin find in QZone a connection to their original culture. Finally, people interested in Chinese culture use the platform to deepen their knowledge of China and its inhabitants.

All contacts to get in touch with QZone customer service 

All available contacts to reach QZone

If you need to contact QZone customer service, several options are available to you. Here are the different methods:

How to contact QZone customer service via their Website?

Visit the official website of QZone. You will find a wealth of relevant information there. You can also fill out an online form and an advisor will get back to you as soon as possible. QZone is constantly striving to improve its services to make them more personalized and attractive according to the needs of its users. In this regard, the company offers a responsive customer service in case of dissatisfaction, ready to assist you.

How to contact QZone by phone?

Whatever your issue, you can quickly reach an advisor by dialing the number  4009100100 / 95716 or +44 20 7067 2000. This service offers immediate assistance, without waiting, and is available 24/7.

How to contact QZone by mail?

If you have received a service but find it does not meet your expectations, you have the option to file a complaint to the following address: 

Tencent Holdings Limited

33 Floor, Tower B, Tencent Seafront Towers

No. 1000, Shenzhen Bay Road

Nanshan District

Shenzhen

Guangdong Province


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