Comment contacter Axpo ?

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  • Are you looking to subscribe to a plan with Axpo?
  • How to contact my energy supplier to report a change of address?
  • How can I get advice on energy consumption?
  • Is it possible to reach the Axpo customer service by phone?
  • How to contact a manager to file a complaint?

We’ve compiled numerous resources on this page to help you easily reach out to this energy provider.


Introduction to the company and its products

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Axpo is a Swiss company specializing in energy production and distribution. It has hydroelectric and biomass energy facilities in Switzerland. This energy provider stands out from others with its innovative energy solutions. Moreover, it is considered one of the most significant Swiss renewable energy producers.

Additionally, it has over 5,000 employees who utilize their expertise to meet customer needs. With cutting-edge technologies, the brand has always been able to address evolving customer requirements. It’s worth noting that this Swiss energy provider operates in over 30 countries in Europe, North America, and Asia.


Different Ways to Contact Axpo

Entry point to Axpo's customer service

This energy provider strives to effectively handle customer requests. To avoid long waits, they have established various sections on their website. Depending on the reason and nature of your request, you can browse through them and access information about products and services.

However, if you desire a personalized response to your question, it’s better to directly contact customer service. They can assist with any issues and provide guidance on relocation or contract termination. To reach customer service, various communication channels are available:

Contacting Axpo by phone

Do you have questions regarding different plans, your contract, your usage, or other issues? For a swift response, it’s advisable to call customer service directly. Simply dial +41 56 200 31 11.

Other useful contacts

Some requests are difficult to handle over the phone. Therefore, this energy provider offers alternative contact methods:

  • Email: info@axpo.com
  • Postal address: Axpo Holding AG, Parkstrasse 23, CH-5401 Bade

Regardless of the contact method used, always specify the reason for your request and provide your contact details. This will allow the relevant personnel to respond to you promptly.

Axpo on Social Media

To be closer to customers and potential clients, this energy provider is active on social media. They regularly post information online about their various services and products. So, if you have any questions, don’t hesitate to ask them in the comments section of the posts or via direct message on:

  • LinkedIn: https://www.linkedin.com/company/axpo-group
  • Facebook: https://www.facebook.com/AxpoCH/
  • Twitter: https://twitter.com/axpo
  • YouTube: https://www.youtube.com/channel/UCIQTHVsIP1tasGnD3MS3b9g
  • Instagram: https://www.instagram.com/axpogroup/

Tweets by axpo

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