- Would you like to sign up for a deal at EBM ?
- Is it feasible to get in touch with the customer service by phone ?
- Are you seeking to contact EBM to report a move ?
- How to file a complaint with my energy provider ?
Discover the contact details of this Swiss company in the following lines: phone number, email address…
Introduction about the company and its products
EBM for Elektra Generating Company, Münchenstein is a Swiss energy supplier. Since 2018, the company’s name has changed to Primeo Energie. The company’s headquarters is located in Münchenstein. It operates over 170 facilities in Switzerland and in the Alsace and southern Germany regions.
In total, this Swiss energy supplier ensures the electricity supply for over 226,000 individuals in Northwestern Switzerland and Alsace. In the context of environmental protection, the company also decided to venture into wind and solar power generation. Today, it offers a wide range of offers tailored to the real needs of each customer.
Various ways to contact EBM by phone (Primeo Energie)
Before contacting this energy supplier, we invite you to browse its website to find an answer to your questions. Online, you will find numerous information about the bill, payment, consumption, contract, products, and services.
However, it should be noted that the information published on the site is generalized. So, if you have a specific request, it is better to address it directly to the customer service.
Contact EBM by phone
Phone call is the fastest way to contact the customer service. So, if you encounter a problem or have an urgent request, it is best to call the following number: +41 61 415 41 50. This service is available from Monday to Friday from 7:30 am to 5:30 pm.
Other contact options
Some requests cannot be handled over the phone. Therefore, your energy provider offers other contact methods.
To report a problem, file a complaint, or other specific requests, please contact the customer service via the following details:
- Email address : service@primeo-energie.ch
- Form available on this page
- Online chat on the company’s website
DuEvery Monday to Thursday from 08:00 to 18:00, and until 16:00 on Fridays, customers can also visit the office directly at Weidenstrasse 27, 4142 Münchenstein.
EBM (Primeo Energie) on Social Media
Active on various social media platforms, this Swiss supplier is highly engaged with clients. Indeed, the company regularly shares interesting online content and promotional offers. Moreover, it also responds to customer inquiries via private messages on:
- Facebook : https://web.facebook.com/primeoenergie?_rdc=1&_rdr
- Twitter : https://twitter.com/primeoenergie
- Linkedin : https://www.linkedin.com/company/primeo-energie
- Instagram : https://www.instagram.com/primeo_energie
- YouTube : https://www.youtube.com/channel/UC3pFn6F2drx7XVOEWNUnhIQ
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