- Are you looking to inquire about the various services offered by Fedex?
- When can you contact the customer service of this company?
- How can you get in touch with the authorities to report an issue?
- Is Fedex present and active on social networks?
- Do you want to file a complaint with the company’s management?
We have gathered on this page all the different contact details to get in touch with the customer service of this company.
Essentials to know about Fedex
FedEx Corporation is an American company and airline specializing in international freight transportation. Founded in 1971 by Frederick W. Smith, the company is based in Memphis, Tennessee. It operates in over 220 countries and territories. In 1985, it began its operations in Switzerland and France. It delivers nearly 12 million packages per day through its global network. The company employs nearly 400,000 people, has 150,000 vehicles and 650 aircraft.
Getting in touch with Fedex: the various possible means
Before contacting the customer service of this American company, it is advisable to visit their website. Online, you can access a lot of information about rates, delivery times, and the various shipping solutions offered.
However, if you have a specific request and you want a personalized response, you should address directly to the authorities.
In order to quickly address customer requests, the company offers numerous communication channels:
Fedex phone number:
Phone call is the most effective means of contact if you want a prompt response. Indeed, for any urgent request, do not hesitate to call the customer service by dialing the following numbers:
- In Switzerland: 0848 1 3333 9
- From abroad: +41 (0)44 874 41 60
Regarding the opening hours, the customer service is available Monday to Friday from 8:00 am to 6:00 pm.
Other ways to contact Fedex
To quickly interact with a support member, you can use the live chat. To access it, simply click on the chat bubble at the bottom of the homepage. FedEx’s Virtual Assistant is available online Monday to Friday from 9:00 am to 5:00 pm.
Moreover, the website offers you to contact the customer service through thethis online form. If you wish to get in touch, simply fill out a few fields and compose your message.
For any inquiries regarding package delivery, sending a parcel, and other topics, you can find various sections available on the website.
Lastly, be aware that Fedex is reachable through social networks. Feel free to subscribe to its page to stay updated with all the latest news. You can also leave a comment on one of its posts. Alternatively, if you prefer to maintain confidentiality, use the private messaging via:
- Twitter: https://twitter.com/FedExEurope
- Facebook: https://www.facebook.com/FedExEurope
- YouTube: https://www.youtube.com/user/FedEx
- LinkedIn: https://www.linkedin.com/company/fedex
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