- Do you require more details about the various services offered by Grenzpaket ?
- Is it possible to reach the customer service of this company by phone?
- How can I track the delivery of my package ?
- Is Grenzpaket active on social media platforms?
- How can I file a complaint with this company?
In the following lines, you will find all the information you need to contact the team at Grenzpaket.
Introduction to the company and its services
It all started in 2009 when Michael Aust decided to establish a sole proprietorship focused on parcel delivery. The goal is to facilitate the shipment of certain products to Switzerland. The service offered by the company involves collecting orders from online customers at delivery addresses near the border.
The company experienced significant success and demand rapidly grew. As a result, in 2010, the company Grenzpaket was founded. Through their service, private and commercial customers can send their online orders to Grenzpaket GmbH’s customs clearance address, and Grenzpaket takes care of customs clearance and shipment to Switzerland.
Contacting Grenzpaket: company details
Like any reputable large company, Grenzpaket provides an official website where you can contact them and learn more about their services.
Additionally, the website includes an FAQ section containing all the answers to frequently asked questions by customers. To access it, visit this page.
However, it is important to note that this information is generalized. Therefore, if you want to receive a personalized response, you will need to use other contact methods.
Initially, the website offers you the option to contact customer service via the online form. Depending on the reason for your inquiry, you can use the form available on this page. If you are not yet a customer, please select General Contact.
Furthermore, it is also possible to contact the customer support by phone. Therefore, you can explain your inquiry clearly and in detail to one of the customer advisors by dialing 0041/ (0)52 511 5059. It should be noted that you can receive telephone assistance from Monday to Friday, from 8:00 am to 12:00 pm and from 2:00 pm to 4:00 pm.
Some requests cannot be processed directly over the phone. Therefore, to make your life easier, the company offers other communication channels:
- Email: info@grenzpaket.ch
- Fax : 0041/ (0)52 511
Finally, the company is present and reachable on social media. Therefore, find Grenzpaket on:
- Facebook: https://www.facebook.com/GrenzpaketDeutscheLieferadresse
- Instagram: https://www.instagram.com/grenzpaket_deutschland/
- YouTube: https://www.youtube.com/channel/UC6ffRYEloJ6021oodmIN7KQ
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