Comment contacter l’assistance de l’application Sunrise TV ?

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  • How to utilize the Sunrise TV application?
  • Are you wishing to reach out to the support team of the Sunrise TV application to report an issue?
  • What is the phone number of the support team of the Sunrise TV application?

Discover on this page the introduction of this application as well as the various means of getting in touch with its support.

About the Sunrise TV application

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Sunrise TV is a television subscription service offered by the Swiss operator Sunrise. In order for subscribers to make the most of this offering, an application has been set up: Sunrise TV. From now on, subscribers can view their favorite shows, movies, series, and programs on a mobile device (smartphone, tablet, computer, Apple TV…). The connection to the application is automatically established upon subscription to the TV service. The user will receive a password via SMS. The Sunrise TV application is available on AppStore and Google Play.

Setting up the Sunrise TV application

In order to enjoy all the TV programs offered, you first need to set up the application. For this, log in with your user data for the Sunr ise TV app. Afterwards, you can access numerous settings. On the home page, you can watch popular live shows. Further down, you can access your personalized content such as recordings, current shows, or the program selection to watch.

Subscribers can also create or modify a profile, activate/deactivate parental control, activate/deactivate TV recommendations, create/modify a list of channels for the profile with your favorites… With the profile function, it is also possible to create up to six profiles and choose a name, color, and channel list for each profile.

Reaching the support team of the Sunrise TV application

Establishing contact with Sunrise TV

Prior to getting in touch with the support team, it is advisable to consult the dedicated page for the application on the site. Online, you can access numerous pieces of information. However, if you encounter a issue related to the application (bug, connection problem, inaccessible programs…), don’t hesitate to establish contact with an assistant. For this, you can go directly to aSunrise Shop. De plus, d’autres moyens de communication sont offerts : 

Interagir avec un chatbot via le chat en ligne 

Pour toute requête liée à cette application TV, n’hésitez pas à entrer en contact avec le chatbot en ligne. Pour démarrer la conversation, cliquez sur l’onglet disponible en bas de la page d’accueil du site web de Sunrise. 

Numéro de téléphone du support client de l’Application Sunrise TV

Pour les abonnés qui souhaitent une réponse rapide, il est conseillé d’appeler. Pour contacter l’assistance App Sunrise TV, veuillez composer le numéro suivant : 0800 707 505. 

Sunrise sur les médias sociaux 

Pour être au courant des derniers événements, nouveautés,  nouveaux programmes et autres informations sur l’application, suivez les comptes de Sunrise. Le Community Manager peut également répondre à vos interrogations sur les articles partagés sur les pages. 

  • Facebook : https://www.facebook.com/SunriseCH
  • Twitter : http://www.twitter.com/sunrise_de
  • YouTube : http://www.youtube.com/user/SunriseSpots

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