- Require assistance with Lufthansa flights?
- Looking to request a refund from Lufthansa?
- How to cancel a reservation with Lufthansa ?
If you have queries about Lufthansa’s services, you can check this page which provides all the means to quickly contact the airline.
Lufthansa Overview
Lufthansa is a private German airline. It currently operates approximately 279 aircraft and serves over 205 airports worldwide. It is established in numerous countries around the world, including Switzerland. The airline offers comprehensive services, including a loyalty program.
To meet the needs of its customers, it provides a highly responsive customer service that can be easily reached via various channels: telephone, social media, email. Looking to contact Lufthansa Switzerland? Find all its contact details.
Lufthansa Contacts
Like all major airlines, Lufthansa has a website where customers can access its services. On this site, you can find answers to your travel-related questions: lost baggage, flight cancellations, special package transportation, traveling with children, and more. Before searching for any contact details, it is more advisable to explore its website https://www.lufthansa.com/cr/fr/ which provides all the information you need.
Contacting Lufthansa through Different Means
For urgent inquiries, call +41 435 478 631. This number is available from 8:30 am to 10:00 pm.
Lufthansa Chat
Upon landing on its platform, you will find an accessible chat option for any inquiry. Simply click on the chat icon to start a conversation. This immediately connects you with a representative from the company in Switzerland.
Contact Lufthansa via Email
For any assistance, you can send an email to customer.relations@lufthansa.com. This address is also used for potential claims. The customer service promises to respond as soon as possible.
Reach Lufthansa through Social Media
This German company is available on social media. You can use these platforms to make complaints or seek advice. You can either interact directly on the posts or send a private message.
- Facebook : https://facebook.com/Lufthansa/
- YouTube : https://www.youtube.com/user/Lufthansa/
- Instagram : https://www.instagram.com/lufthansa/
- Twitter : http://twitter.com/lufthansa
If needed, you can also send a letter directly to the address of Lufthansa’s office in Geneva Cointrin Geneva.
To ensure better handling of your request, it is recommended to provide clear information in your communications. Do not forget to include your name, reservation number, etc.
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