- Are you interested in subscribing to a plan at Swisscom-mobile?
- Can the customer service of this mobile operator be reached by phone?
- Contacting Swiscom-mobile: online advisors
- Do you have any inquiries about your bill or your plan?
- How to file a complaint to Swisscom-mobile?
Below, you will find all the contact information for this telecommunications company.
Swisscom-mobile: offers, services, products
Established in the late 90s, Swisscom is one of the leading players in the Swiss telecommunications market. Its headquarters are located in Ittigen, near the federal capital of Berne. This operator is also active in Italy with Fastweb. The company offers a wide range of plans tailored to each customer’s needs:
- For individual customers: Internet access and television services, fixed and mobile telephony offers
- For business customers: network, cloud, and ICT services.
It is worth noting that this company is mainly owned by the Swiss government. This means that it is among the most sustainable and innovative companies in the country. Its revenue amounts to over CHF 2,768 million.
Contact details for Swisscom-mobile
There are various reasons to get in touch with the customer service of this operator. For example: to request information about the plans, to report an issue with your plan, to request clarifications about your bill, to terminate your contract…
Therefore, to promptly address customer requests, the operator has included a Contact Page on its website. You will find many sections there:
- Advice and ordering
- Product installation
- Billing and payment
- Termination…
Based on the reason for your inquiry, you simply need to click on the corresponding section. Additionally, you will find various contact details for each service: phone number, form…
Swisscom Phone Number
For any general information inquiries, do not hesitate to directly contact the customer service. To do so, simply dial the following number: 00 41 62 286 12 12. The customer advisors can provide information about the different offers available. Additionally, in case of an issue, they are also there to help you find a solution.
Other Useful Contact Information
Is the phone line busy? There are other more convenient ways to reach the customer service of this operator. Initially, you can submit your request through this online form. However, if you want a prompt response, it is preferable to converse with an operator via the live chat. Simply click on the chat bubble at the bottom of the homepage.
Swisscom on Social Media
Do not forget to also follow the news from this Swiss mobile operator on social media:
- Facebook: https://www.facebook.com/Swisscom
- Twitter: https://twitter.com/Swisscom_fr
- Instagram: https://www.instagram.com/swisscom/
- YouTube: https://www.youtube.com/swisscom
- LinkedIn: https://www.linkedin.com/company/swisscom/?viewAsMember=true
- Tiktok: https://www.tiktok.com/@swisscom
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