Joindre Apple en Suisse : coordonnées des magasins, assistance en ligne

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  • How to reach out to Apple in Switzerland via email?
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  • Do you wish to file a complaint or request a refund from Apple?

This article provides details on the various ways to contact Apple in Switzerland.

Everything you need about Apple in Switzerland

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In 1997, Steve Jobs, who had returned to the company in 1996, acquired Apple, which was facing competition from computer companies such as Microsoft and Dell.

By 2008, Apple opened its first store in Switzerland, located in Zurich, and since then, the company has expanded its presence with the opening of several other stores in cities such as Geneva, Lausanne, Basel, and Lugano.

In Switzerland, Apple has established itself as one of the most popular brands, praised for its innovative and high-quality products as well as exceptional customer service.

As for its products and services, Apple offers a wide range including computers such as iMac, MacBook Air, MacBook Pro, and Mac Pro, as well as phones, including iPhone 14, iPhone 14 Pro, and iPhone 14 Pro Max.

Apple: a range of products and services for all needs

Tablets, such as iPad, iPad Air, and iPad Pro, are also part of Apple’s offering, as are watches, with the Apple Watch Series 8, Apple Watch SE, and Apple Watch Nike.

For entertainment enthusiasts, Apple offers the Apple TV 4K and Apple TV HD, as well as a range of accessories, including AirPods, AirPods Pro, AirPods Max, the Magic Keyboard, Magic Mouse, and Magic Trackpad.

Additionally, Apple provides a variety of services, such as iTunes, an online store for music, movies, TV shows, apps, and games, Apple Music, a music streaming service, Apple TV+, a streaming service for movies and TV shows, Apple Arcade, a subscription video game service, iCloud, a cloud storage service, and finally, Apple Pay, a mobile payment service.

Different ways to get in touch with Apple’s customer service in Switzerland

Contact Apple in Switzerland

If you need assistance, there are several methods available to contact Apple’s customer service. Here are the different options:

How to reach the company’s customer service through their website?

For online support, visit the official Apple website at the address https://www.apple.com/chfr/ and access the “Contact” section. There you will find a form to fill out with all the necessary information. Once submitted, the competent team will provide you with personalized assistance. By using theseoptions, there are convenient methods available to contact Apple’s customer service.

How to reach out to Apple in Switzerland by telephone?

If you have inquiries about your Apple order, you can get in touch with a member of the customer service team by dialing 0800 845 123 or 0800 00 1853. They are available Monday through Friday from 8:00 AM to 5:00 PM. Take advantage of these hours to discuss your order with a knowledgeable representative.

Is it possible to contact Apple in Switzerland via email?

For non-urgent questions, email is an ideal option. You can submit your questions using the contact form or directly to the email address e-mail @icloud.com or support@apple.com. Apple’s customer service handles your request with care.

How to keep up with the company’s news on social media?

If you prefer using social platforms to engage with Apple, you can find them on various social networks. These channels provide a direct way to ask your questions or share your concerns. Generally, companies are active on their social media accounts and respond to customer messages in a reasonable time frame.


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